Quality is no longer a differentiator, It is imperative!!!
Best Practices
- ITIL Adoption for effective IT Service Management
- Moving from ITIL V2 to ITIL V3
- PMBOK / PRINCE2 based Project Management
- SCRUM based Project Execution
Technology
Specialised
- Integrated aproach to Quality Through IQM™
- BCM (BCP/DR) for survival of business
- CI Valuation for Prioritizing Actions
- Comprehensive Risk Management using M_o_R
Open Source
Selection, Implementation and Integration of
- Open ERP & Open Taps for ERP (Enterprise Resource Planning)
- Pentaho for Business Intelligence (BI)
- Decision Support System (DSS) & MIS Dashboard
- Asterisk for VOIP based communication system & EPABX
- OTRS for IT Service Management
Proprietory
Selection, Implementation and Integration of
Certification Oriented
Knowledge Based
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Technology Selection
Executive Summary
There are many organizations that have potential to make it really big and go beyond the existing milestones set...and many of these organization fail miserably in doing so by making wrong choices sometimes because of lack of knowledge, experience and sometimes because of lack of clarity of vision and compatibility, alignment & integration of Business strategy and IT strategy. Technology investments are huge and end up eating big share of business budgets both capital and operational. And once investments are made it becomes necessary for an organization to recover the money from that investment though that technological solution could be altogether a wrong choice for them. QLogy can contribute by working at the grass root level and help the client organizations understand their problem, their pain points and then accordingly present the plethora of choices for solutions which are relevant. QLogy is well versed with many methodologies that can be used to do the technology evaluation & selection. QLogy has helped many organizations which were quite convinced that 'Todays solutions are tomorrows problems!!!'
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Who can benefit?
Any service provider(internal or external) who desires to add more value to its customers and manage the services in professional manner.
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What are the benefits?
We have capabilities to define or improve existing set of process & practices based on our depth in understanding of industry best practices based on ITIL® , CobiT, Six Sigma , COSO, ISACA, ISO 20000, ISO 27001, ISO 38500 etc
- Improves customer experience & satisfaction
- Optimizes costs by eliminating wastes
- Optimizes processes for Process Excellence thereby improving productivity
- Gain scalability for leaping to next level of maturity
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What do we do?
We will undertand organisational objectives and help in aligning the services accordingly We will help an organisation understand their pain points We will help define business case and will help deliver the benefits as per the business case. Create detailed SOW. Do the current state assessment Perform gap analysis Create the road map for ITIL adoption Help manage organisational change and stakeholder expectations Handhold and mentor the organisational members. Re-engineer the processes and help in institutionalising the processes with the help of governance and reporting structure QA of entire programme Help organisation to select and implement service management tools.
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Wishlist
ITIL Foundation course at minimum training fees with examination and eLearning
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Current Promotion
Currently we are not having any promotion but we will be coming some great offers soon..